This Privacy Policy explains how Bayou Roofing and Mechanical Services, LLC ("we," "us," or "our") collects, uses, and protects personal information obtained through https://bayouroofing.com (the "Website").
1. What Personal Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number (including mobile number for SMS communications)
- Information submitted through contact or service request forms
- IP address and device information
- Website usage data such as pages visited and time spent on the site
2. How Personal Information Is Used
Personal information is used to:
- Respond to inquiries and service requests
- Provide roofing and mechanical services
- Communicate with customers regarding appointments, estimates, or services
- Send SMS messages when consent has been provided
- Improve our website and customer experience
- Maintain security and prevent fraud
3. Who Personal Information Is Shared With
We do not sell or rent personal information.
We may share personal information only with trusted service providers that help operate our business, such as:
- Website hosting providers
- Analytics services
- Messaging and communication platforms
All service providers are required to keep personal information secure and confidential.
SMS consent is not shared with third parties or affiliates.
4. SMS Communications and Consent
If you provide your mobile phone number and opt in to receive SMS messages from Bayou Roofing and Mechanical Services, LLC:
- You consent to receive text messages related to services, appointments, or customer support
- Message and data rates may apply
- Message frequency may vary
- You may opt out at any time by replying STOP
- SMS consent is not shared with third parties or affiliates
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to analyze website traffic and improve user experience. You may control cookie preferences through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is completely secure.
7. Your Privacy Rights
You may request to:
- Access your personal information
- Correct or delete your information
- Opt out of communications
Requests can be made using the contact information below.
8. Children's Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Bayou Roofing and Mechanical Services, LLCWebsite: bayouroofing.com
Phone: (318) 256-3107
Email: info@bayouroofing.com